Business Cases| STAMP FOR MAILING AND SHIPPING SERVICES - PDMStamp | Business Case 7 |
| Category | B2B, B2C | | The Challenge | Postal mail services are associated with packing letters and envelopes for various recipients. Unproductive time is spent going to and from the post office, queuing and filling out postal forms. Postal processing costs money, nerves and time, decreases productivity and defocuses from the core business value add process.
In 2000, EU postal revenues were about €85 billion, US postal revenues $150 billion. It is probably reasonable to estimate that 80% of the letter mail in the industrial world is generated, and processed by computer-driven systems. Almost half of the computers responsible for mail generation and processing are connected to computer communication networks. (Pitney Bowes Inc., Stamford, Connecticut, USA) | | Environment | Postal Services, Post Office, Small and Medium Enterprises, SOHO market, Office supply vendors | | The Solution | Electronic stamps to simplify mailing and shipping services, 24 hour service eliminates most post office interaction. A significant feature is the possibility of secure printing where the mail or parcel content (packing list) is protected using PDMark technology and hidden from non-authorized users. Cross border parcel shipment logistics, customs declarations and excise (taxation) operations can be semi-automated. | | Description | Electronic stamps created using application with PDMark technology, including in its background all necessary coded information about recipient, sender, delivery conditions and related data. It looks professional, is customizable and the stamp can be modified, according to customer requirements, with a logo, sign or image. - Customer needs standard PC with Internet connectivity and a regular office printer.
- It is possible to print envelopes on own printer or to utilize the outsourcing service of remote printing and packing
provided by ARDACO, in cooperation with "mail forwarding" provider. - Post office is able to verify and deliver a mail in much more accurate and faster way.
- 24 hour regime enables use of the service online when post office is closed.
| | Benefits | - Saves valuable time by eliminating trips to the Post Office.
- Professional-looking packages and envelopes with branded stamps, carrying (optional) company logo,
contribute to customer confidence. - Integration with popular office software facilitates efficient creation of postage and address labels.
- Secure remote printing enables easy transfer of confidential packaging data.
- Example: If it takes an average of 3 hours a week plus 5 hours of preparation to process mail in a small firm,
this equates to 32 hours monthly - generally 7-15 % of work time and salary expenses. Accompanying services,
discounts and intangible benefits increase these costs.
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