Technical supportDear Customer,
If you have a technical problems with any of our products, the ARDACO Support Team are on hand to help you resolve them.
However, we would ask, before you contact us, that you first read our manuals, and check FAQ (frequently asked questions). This could be the quickest way to find the solution.
The most effective way to contact our technical support department is by sending an e-mail to
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. Please note: we can only respond to emails that are written in the English language.
In first contact e-mail message, please supply the following information:
QSign application: - Which product version are you using? (QSign 3.2…)
- Which operating system are you using? (Windows XP, Vista ...)
- Do any error messages appear? If yes, what exactly do they say?
Mobile communication: - Which product version are you using? (Silentel SecureCall 2.2…)
- Which mobile device are you using? (N95, 6120 …)
- Which firmware version of your mobile phone you have? ( you can find it, by writing this code to your phone *#0000#)
- Do any error messages appear? If yes, what exactly do they say?
If possible, please also attach a screenshot of any error message. CONTACT
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Electronic signature solutions
